To manage a large amount of information about customers, deals and distribution channels, we recommend automating the sales department using a CRM system and IP telephony.
You will not be able to make decisions if you do not know the answers to the questions: who is selling to whom, how, how much and at what price. When you automate all the processes in the department, you will be able to effectively manage the development of sales, you will have round-the-clock access to the customer base and will be able to share responsibilities among employees by restricting access. Head of Allcorp3, Vitaly Shchedry
CRM system capabilities
- Statement and control of department tasks
- Automatic creation of accounting documents: invoices, contracts, acts
- Sending documents by e-mail directly from the system
- Prompt communication with employees in the form of chat and comments
- SMS and e-mail newsletters for clients
- Assigning status to clients, projects, deals.
- Sales report for the selected period
Connecting to the CRM system of IP telephony will allow you to make an unlimited number of parallel calls, receive statistics on them, use auto-dialing and record managers' conversations for future analysis. This will help you see the big picture and be able to identify the strengths and weaknesses of managers to improve performance.
Sales automation with CRM-system and IP-telephony from Allcorp3 will solve the problem of information loss, systematize the work of the department and make it easier. The specialists will look like professionals in the eyes of clients and you will earn yourself a reputation as a responsible executor.